In a move to make services of the Tanzania Posts Corporation more efficient, customers will from Tuesday start receiving letters, documents, reports and various products within and outside the country directly at their homes and offices.
The Postmaster General, Acting Chief Executive of the agency, Fortunatus Kapinga, made this observation yesterday in Dar es Salaam, explaining the service dubbed: “The post at the door steps.”
He said the service would begin in some wards of Dar es Salaam, Arusha and Dodoma and later spread to other regions, he said, noting that at the time that the exercise is being launched, there are 173,000 postal boxes in 172 post offices around the country.
“The government through the Ministry of Regional Administration and Local Government, the Ministry of Lands, Housing and Human Settlements Developments and the Ministry of Communications, Science and Technology have facilitated infrastructure for the implementation of the project in eight wards in Arusha, eight wards in Dodoma municipality and 32 wards in Dar es Salaam,” he said. About 14 regions would be included in the second phase of supplying the services in 2016/17, namely Mwanza, Tanga, Morogoro, Kagera, Mara, Mtwara, Lindi, Shinyanga, Manyara, Simiyu, Geita as well as Zanzibar.
He said the third phase will be implemented during the year 2017/18 where regions included are Iringa, Mbeya, Songwe, Kigoma, Singida, Rukwa, Ruvuma, Katavi and Njombe.
The move is meant to bring about operational changes in the method of delivering services to clients and across the country, he said.
The corporation has already made changes to operating systems of some offices to ensure sorting out letters takes place to the point more quickly.
He explained the aim of the project as to speed up the transporting and distributing of letters, documents, parcels and goods for clients.
“The posts at the door steps” project established in 2008 and officially inaugurated in 2010.
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